Returns & Exchanges
We want you to enjoy a perfect night's sleep with our My Blackout blinds, which is why we offer a 30-day satisfaction guarantee on all orders. If you are not completely satisfied with your purchase, you can return your items for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Contact our support team with your order number and reason for return to receive a prepaid shipping label and return authorization.
- 2.Prepare the Package
Ensure the blackout blind and all suction accessories are securely placed in their original travel bag and original packaging.
- 3.Ship the Item
Attach the provided return label to your package and drop it off at any authorized carrier location within 7 days of receiving your label.
- 4.Receive Your Refund
Once our warehouse inspects the returned blind, we will process your refund to your original payment method within 3-5 business days.